How to use SiteGuardPlus, how to configure a site, and what to check when something is not working. Answers cover the app itself, for site managers and for the people working on site.
Signing in, installing the app and finding your way around.
SiteGuardPlus is a construction site management platform. It brings worker inductions, gate and turnstile access, delivery bookings, toolbox talks, fire roll call, time and attendance, carbon reporting and compliance monitoring together in one dashboard, so a site team works from a single record instead of several spreadsheets.
Use the Log in button on the home page. Accounts are created by invitation, so your email address has to be added by an administrator before you can sign in. If you have not been invited yet, ask your site manager or platform administrator to add you.
Your account exists but has not been assigned to a site. Once a site manager or administrator adds you to a site, the modules for your role appear on the home page automatically. There is no need to sign up again.
Open the home page and choose Install App. On iPhone or iPad, tap the Share button in Safari and then Add to Home Screen. On Android, open the browser menu and choose Install app or Add to Home screen. The installed app opens full screen and keeps you signed in.
If you are registered on more than one site, Manage Sites lets you pick the site you are working on. Your choice is remembered on that device, and the home page then shows the modules for that site. On a shared device, sign out when you have finished.
The tiles on the home page depend on your role for the selected site, such as site manager, gateman, security guard, traffic marshall or supplier. A site can also switch off the Compliance, Remote Screen and Deliveries areas for everyone except platform administrators, which removes those tiles.
Access, deliveries, safety records and reporting for site staff.
The Dashboard shows the current number of people on site along with recent activity. The Digital Site Map places people against the zones on your site layout, and Time and Attendance gives the full hours for each person. Records update as gate activity is collected by the app.
Open Deliveries and choose Book Delivery. Enter the delivery date and time slot, materials, vehicle type and registration, and flag anything the site needs to prepare, such as crane time, a forklift, a HIAB operator certificate or COSHH materials. The booking then waits for site approval.
Site managers and administrators review pending bookings on the Deliveries page and either approve them or reject them with a reason. The supplier is notified of the decision, and the delivery is then tracked through arrival and completion.
Yes. Suppliers sign in with a supplier role and use the Supplier Deliveries page to book and follow their own deliveries for the site. They only see their own bookings, not other companies' activity.
Open Toolbox Talks, add the topic and the briefing content, and select the workers it applies to. Each worker can then confirm they received the briefing, and the talk shows who has signed off and who is still outstanding.
The Compliance Monitor includes an incident log. Record the date, severity, what happened, where on site it happened, anyone involved and the corrective action taken. Entries stay with the site record and are included in compliance reporting.
Use Site Diary to record the date, weather, progress notes and any issues or delays. Entries are timestamped and kept in date order so the site history stays complete.
Start a roll call from the Fire Roll Call button on the home page. The app lists everyone currently recorded on site so they can be accounted for one by one, and the roll call stays active until it is reset. A site can also be set to trigger a roll call from a gate alarm, in which case the alert appears in the app and on connected display screens.
Open Permit to Work, choose the worker, describe the task, set the area and the period the permit is valid for, and name the gate or zone it relates to. Permits are listed while active and stop counting once the validity period ends or the permit is revoked.
Add the visitor on the Visitors page with their details and a photo, then grant access for the period they need. Visitor access expires on its own, so a returning visitor is granted access again rather than being left with permanent entry. Visitor Access Report shows the full history.
Reports and the individual report pages such as Time and Attendance, Fire Roll Call and Carbon Reporting each offer an export, usually to CSV or Excel, and a print-friendly view. Exports cover the date range and site you have selected on screen.
Setting up sites, users, workers, inductions and gate hardware.
Administrators create sites on the Manage Sites page. Give the site a name, the client or company it belongs to, the address and postcode, and optionally a logo. The postcode is used to work out travel distances for carbon reporting, so it is worth entering accurately.
Site Users Management invites people by email address and assigns their site role. The site roles are site manager, gateman, security guard, traffic marshall and supplier, and each one opens a different set of modules. Platform-level administrators are managed separately and can see every site.
A site manager runs the site: workers, inductions, deliveries, compliance and settings. Gatemen and traffic marshalls work mainly with gate and turnstile control and deliveries. Security guards cover access monitoring. Suppliers book and track their own deliveries. Everyone only sees the site they are assigned to.
Add workers one at a time on the Workers page, including name, company, trade, contact details, CSCS or ECS card numbers and expiry dates, and whether they are a first aider or fire warden. Bulk import is available in Site Maintenance with a CSV file, and workers can also be pulled from a gate terminal and reviewed before they are imported.
Send the worker their induction link. The induction collects their details and emergency contact, records their data consent, plays the site induction videos, checks understanding with a quiz and takes a photo. When the steps are complete the worker record is created automatically with the induction marked as done.
Yes. A site setting controls whether walk-in workers must watch the induction video and pass the quiz before their induction counts as complete. With the setting off, a walk-in induction can be finished more quickly on the gate.
Add each gate terminal on the Terminals page with its network address, port and credentials. Then create a turnstile group and assign one terminal as the Entry unit and one as the Exit unit, so the app records direction correctly. Test the connection and sync the terminal before relying on it.
Use Read Card on the worker or visitor record and present the card. The card number is saved against that person. The first swipe after assignment is ignored so enrolling a card does not create a false entry in the access log.
Each worker has an access schedule, either the standard Monday to Saturday 06:00 to 19:00 pattern or 24 hour access, plus the option of temporary 24 hour access until a set date. Expired CSCS or ECS cards, or a red card, stop access until the card is renewed or the matter is resolved.
Issue a red card on the Disciplinary page or revoke the worker's access on their record. The app then removes their face and card access at the gate. Their details are kept for a short grace period so access can be restored once a dispute or renewal is settled.
Site Settings has switches for the Compliance Monitor, the Remote Screen pages and the Deliveries pages. Turning one off removes it from the menu for everyone except platform administrators. The Terminals and Induction areas can also be password protected on shared devices.
Add certifications to each worker record with their expiry dates. The Expiring Certifications page lists everything due to lapse, and the site's compliance summary flags documents that need attention so renewals are not missed.
Delivery settings let you block dates when no deliveries are accepted, record banned vehicle registrations, and manage the resources a delivery might need, such as crane slots and forklifts. The delivery calendar shows what is already booked on each day.
Site Maintenance can export a site's data and import it again, which is useful for moving between sites or keeping an offline copy. Treat import as an addition rather than a merge, and export before making large changes.
Common problems and the first things to check inside the app.
Open the terminal record and confirm the address, port and credentials are correct, then run the connection test. The app can only reach a terminal that is powered, on the network and reachable from where the app runs. If the connection test fails, the issue is between the app and the device rather than in your user account.
Access activity is collected from terminals on a schedule rather than instantly, so allow a short delay before assuming something is wrong. If nothing arrives at all, check the terminal's status and make sure the device clock is correct, because events with a wrong timestamp can look out of order.
Check the worker record first: the induction should be complete, access enabled, the record not revoked, certificates in date and the current time inside their access schedule. If all of that is correct, re-take and re-enrol the photo in even, front-facing light. Cards still work while a face is being sorted out.
Confirm the card number saved on the worker or visitor record matches the card being presented, and that the person's access has not lapsed. If someone else has since been assigned that card number, the swipe will be attributed to the wrong record, so keep card numbers unique.
Non-24-hour sites sign everyone out automatically overnight, so check the auto sign-out time on the site settings. If a person is still showing as on site, their last exit was not recorded, and the Time and Attendance page and the site map can be used to confirm what happened.
Unfinished induction sessions are cleared automatically after a couple of days to keep records tidy. Send the worker a fresh induction link and they can start again from the beginning; anything they had already entered will need re-entering.
Your tiles depend on your role for the selected site, and some areas can be switched off for the whole site. Check which site is selected, then ask a site manager to confirm your role and the site's page settings.
The form lists the fields it still needs. A common cause is a company that has not been added to the site yet, which is required for the person or supplier making the booking. Add the company first, then return to the form.
Refresh the page first. If it stays blank, note the page name and roughly what you did just before it happened and send it through the Contact page, so it can be traced against the app logs.
Deleting a worker, visitor, delivery or site removes the record from the app, so confirm before deleting anything permanent. Export the site's data from Site Maintenance before large clean-ups so you keep a copy.
A roll call stays active until it is reset, and a site alarm input can keep it active while the alarm circuit is still triggered. Reset the roll call once everyone is accounted for, and check the site's alarm banner clears before you rely on the next roll call.
The in-app Help guide walks through each area screen by screen. For anything else, send a message through the Contact page with the site, the page and a short description of the problem.
The in-app Help guide covers every screen step by step, and you can always get in touch directly.